If you've suffered water damage, moisture, fire, flooding or any other damage to your apartment — an initial conversation with us can save you costly mistakes with the insurance company. Igal Roitman, senior property appraiser, will explain exactly where you stand and what the right steps are moving forward.
We work exclusively on your behalf — not on behalf of the insurance company. Our goal is to ensure you receive fair and full compensation for the damage caused to you.
When dealing with apartment damage against the insurance company, uncertainty is usually the biggest difficulty. As a property appraiser representing the insured, I'm here to provide you with a clear and professional picture from the very first conversation — and ensure you know exactly what to expect moving forward.
The inquiry is non-binding — you can ask a question and receive initial guidance at no cost.
Tell me about the type of damage — water damage, moisture, wall peeling, flooding, fire, weather — and about the existing policy. The more detailed the information, the better I can assist already in the initial stage.
I'll review the details and provide an initial assessment: whether there's a basis for a claim, what's the recommended approach with the insurance company, and what are the chances of receiving fair compensation according to the described damage.
I'll explain what professional accompaniment by a property appraiser representing the insured includes, and what you can expect in terms of professional on-site inspection, preparation of appraisal opinion, and negotiation with the insurer.
Feel free to contact us with any questions regarding property damage and insurance claims. As a property appraiser representing the insured, Yigal Roitman will be happy to hear the details of your case and explain how we can assist you with the insurance company.
Direct answers to the most common questions we receive before the first contact
It's helpful to specify the type of damage (water damage, moisture, fire, etc.), the location in the apartment, and when the damage first occurred. No special preparation is needed — we guide you from the very first moment.
No. Even if a claim has already been opened or an appraiser from the insurance company has arrived, it's still possible to appoint an appraiser representing the insured. Often this is exactly the stage where our intervention makes the difference.
In case of active damage such as flooding or fire — first ensure safety and stop the source of damage. Then contact us as soon as possible. Early documentation is critical for the claim, and we can arrive on site with short notice.
After the initial contact, we usually get back to you within one business day. In the first conversation, we'll understand the situation, explain the next steps, and schedule a visit to document the damage — all clearly and without immediate commitment.
Absolutely. We handle all types of property damage — water damage, moisture, capillary rise, blockages, wall peeling, floods, fire damage, and storm and weather damage. Each case receives professional and customized treatment.
The first conversation and case review involve no cost. The fee for a property appraiser representing the insured is usually calculated as a percentage of the compensation amount achieved — so our interest is identical to yours.